Job Description: Our mission:
Our mission is to “Quantifying all activities for logistics stakeholders.”
Our Vision:
Our vision is to “Enable businesses to make the best logistics decisions.”
What’s the Role?
As a Software Developer, you will implement new features and maintain existing application on .Net technology. You will have to create systems which will interact with RDBMS and NoSQL databases. Your duties will include designing software solutions to meet project requirements, maintaining and refactoring existing code, writing tests, and fixing.
Responsibilities/ Duties:
• Develop quality enterprise content management and item processing solutions utilizing Microsoft software development languages and tools. Development includes new features and new application development.
• Create software designs for complex features and new products based on best practices.
• Provide support and maintenance on existing applications. Identify root cause for reported product defects and provide maintainable solutions. Assist less experienced engineers with issue resolutions as needed.
• Demonstrate code quality through proper unit and other testing.
• Break down user stories into component tasks and provide estimates.
• Ensure your code is fully reviewed, unit tested and documented and delivered to agreed quality standards.
• Take part in the journey to move the product further towards a Cloud Native solution.
Criteria for the Role!
• Proven experience as a Software Developer with a strong focus on MSSQL/My SQL, dot net, and API (Application programming interface)
• Solid understanding of front-end development, including UX, UI, and responsive design principles.
• Proficiency in building and optimizing complex SQL queries and database structures with MSSQL.
• Hands-on experience in developing Desktop applications using Dot net and core libraries.
• Hands-on experience with Open source and Front-end technologies.
• Familiarity with APIs and their integration into front-end applications.
• Strong problem-solving skills and the ability to handle multiple tasks in a fast-paced environment.
• Knowledge of version control systems, such as Git, for collaborative development
• Excellent communication skills and the ability to work effectively in a team environment.
Competency
• Excellent communication and teamwork skills
• Great attention to detail and an analytical mind
• Knowledge of OOP (Object-Oriented Programming System) concepts
• Knowledge of multiple back-end languages
• Knowledge of multiple front-end languages and libraries
• Good in technical skills.
About Quloi
Quloi [kloh-ee] is a technology start-up that focuses on quantified logistics solutions to revolutionize the $2 trillion logistics industry. Quloi combines machine learning, artificial intelligence, and logistics expertise to deliver what matters most: solutions that optimize product flow, supply chain velocity and cost reduction. Our promise, as a disruptive force, is to operate a successful business of logistics optimization by meeting the multidimensionality of the needs of our customers.
Quloi is a recent spin-off of the technology division of a global logistics provider. Our first software launch,
My Way, is a 360° end to end digital platform that optimizes planning, real-time shipment tracking, customized reporting and prescriptive analytics to remove supply chain inefficiencies and enable proactive data driven decision making.
Quloi is headquartered in New York City with offices in Pune, Mumbai and Kolkata in India and in Turkey. To sign up to use our software visit http://quloi.com.
We encourage you to submit your resume at https://www.quloi.com/career/careers.html
Job Description: Responsibilities/ Duties
• Aggressively prospect and generate new relationships with key decision makers in United States based companies for qualified leads.
• Collaborate with marketing to qualify prospects as per the established process and sales plan.
• Set up meetings with potential clients in the United States and India to understand and evaluate the specific needs of each prospect and how to present the platform accordingly.
• Conduct customer presentations, demos, quotes, proposals, and RFPs.
• Document sales activities within our Zoho CRM software.
• Collaborate with the leadership, marketing, and product teams to improve demos and presentations.
• Represent Quloi at conferences and trade shows.
• Discover customer requirements and communicate those requirements to Customer Success, Engineering and Product teams.
• Continuously providing feedback from prospects to the marketing, Customer Success, engineering and product teams
• Exceed revenue and productivity metrics as per company goals.
Criteria for the Role!
• 5+ years of B2B SAAS sales experience, selling directly to USA-based companies, with a clear and demonstrable track record of exceeding quota for 3 of the last 4 years.
• 2-3 years of sales within the logistics or supply chain industry.
• You must be an experienced hunter who has a demonstrated track record of penetrating new accounts and driving SaaS revenue working directly with decision-makers and key stakeholders.
• Excellent English language skills both spoken and written.
• Ambitious, confident, enthusiastic.
• Ability to quickly understand customer success stories and communicate them as proof points to new prospects and targets.
• Experience preparing sales and renewal contracts.
• Hands-on experience with CRM, Hubspot, software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
Competency
• Customer centric with excellent communication and interpersonal skills.
• Prospecting
• Active Listening
• Critical Thinking
• Persuasion
• Negotiation skills
• Solution-oriented
• Time Management
• Strong English language (verbal and written)
• Willingness to learn
• Preparation and Attention to Detail
About Quloi
Quloi [kloh-ee] is a technology start-up that focuses on quantified logistics solutions to revolutionize the $2 trillion logistics industry. Quloi combines machine learning, artificial intelligence, and logistics expertise to deliver what matters most: solutions that optimize product flow, supply chain velocity and cost reduction. Our promise, as a disruptive force, is to operate a successful business of logistics optimization by meeting the multidimensionality of the needs of our customers.
Quloi is a recent spin-off of the technology division of a global logistics provider. Our first software launch, MyWay, is a 360° end to end digital platform that optimizes planning, real-time shipment tracking, customized reporting and prescriptive analytics to remove supply chain inefficiencies and enable proactive data driven decision making.
Quloi is headquartered in New York City with offices in Pune and Mumbai India. To sign up to use our software visit http://quloi.com.
We encourage you to submit your resume at https://www.quloi.com/career/careers.html
Job Description: What’s the Role?
Candidate would be the part of Customer success team; one would be responsible for focused on customer loyalty and building close long-term client relationships. One would work with the support role to address all customer requirements.
Responsibilities/ Duties
• Developing strong customer relationships and responsible to resolve queries of the customers via Call/chat, within the assigned TAT/SLA • Following a standard Call/Chat flow and query handling process.
• Develop a deep understanding of customers' business and operational objectives
• Become a product expert and guide the customers with their implementation
• Listen and respond to customers’ needs and concerns through chat/email/calls proactively
• Escalate product issues and concerns
• Analyse and showcase customer data to improve the user experience.
• Take lead on process improvement and automation
• Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Create Knowledgebase for the users.
• Develop scripts and response templets and coach CS reps accordingly
• Design tools to gauge customer satisfaction and push renewals by cross-sell/up-sell wherever applicable
Criteria for the Role!
•1-2 Years of customer handling experience in supply chain domain via Call/Chat.
•Ready to work in rotational shifts.
•Effective communication, reading and writing English communication skills.
•Excellent time management skills, attention to detail and the ability to multitask
•Competent in MS office and web browser environments.
•Confident to assign responsibility.
•Must have hands on experience with Freshdesk, Zendesk etc. ticketing tools.
Competency
•Must be good team player
• Must possess problem solving outlook.
• Aptitude to acquire deeper Product Knowledge
• Basic understanding of the technology stack, and programming concepts
Basic Qualification
BBA, MBA, MMS or any graduate (preferably from IB, logistics, SCM)